<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Excalibur Data Systems]]></title><description><![CDATA[We work with you collaboratively to create next-generation solutions that optimize and automate organizations far beyond the walls of IT. ]]></description><link>https://www.excaliburdata.org/blog</link><generator>RSS for Node</generator><lastBuildDate>Fri, 31 Jul 2026 09:21:28 GMT</lastBuildDate><atom:link href="https://www.excaliburdata.org/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[Announcement: HaloITSM ChatGPT Integration]]></title><description><![CDATA[HaloITSM ChatGPT Integration The seamless integration between HaloITSM and ChatGPT comes with several built-in use cases that are easily...]]></description><link>https://www.excaliburdata.org/post/announcement-haloitsm-chatgpt-integration</link><guid isPermaLink="false">642f4838ddf4a78edc639c1d</guid><pubDate>Thu, 06 Apr 2023 22:42:46 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/c21374_bca0ddd744264652857cd012cd352e37~mv2.jpg/v1/fit/w_1000,h_360,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>mschot</dc:creator></item><item><title><![CDATA[HaloITSM - New Features Q1 2023]]></title><description><![CDATA[Despite a shortened release cycle, the first quarter of 2023 has seen several software updates released for HaloITSM, with various new...]]></description><link>https://www.excaliburdata.org/post/haloitsm-new-features-q1-2023</link><guid isPermaLink="false">642eff3464b34c8b6f41bd11</guid><pubDate>Thu, 06 Apr 2023 17:20:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/c21374_da6db0e0506f4e20ad4ff97fa19c1edb~mv2.webp/v1/fit/w_1000,h_576,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>mschot</dc:creator></item><item><title><![CDATA[Getting Started With IT Asset Management]]></title><description><![CDATA[In our recent webinar with our partner CG4, we explored the best strategy to get started with IT Asset Management. You can view the...]]></description><link>https://www.excaliburdata.org/post/getting-started-with-it-asset-management</link><guid isPermaLink="false">6193feeef8358400162fde26</guid><pubDate>Tue, 16 Nov 2021 19:27:36 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_74e715f86c1f4f50966fb4d4f166811e~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Extending Workflows with HaloITSM]]></title><description><![CDATA[Selecting an ITSM/ESM partner is an important decision, but it can become riddled with complexity if you’re not sure what features you...]]></description><link>https://www.excaliburdata.org/post/extending-workflows-with-haloitsm</link><guid isPermaLink="false">612518aad182b2001683affa</guid><pubDate>Tue, 24 Aug 2021 16:14:07 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_bbe0885298c04ca9abd9d7a4647a4e3c~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Surviving The Switch: What You Need to Know About Switching ITSM Tools]]></title><description><![CDATA[Research shows companies switch or change their ITSM tool once every four years. But, depending on the needs of the business and the...]]></description><link>https://www.excaliburdata.org/post/surviving-the-switch-what-you-need-to-know-about-switching-itsm-tools</link><guid isPermaLink="false">60ddf69373c3990015311557</guid><pubDate>Thu, 01 Jul 2021 17:16:09 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_374c86d3ca97411c9bc2effa20dd35b6~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Common Questions Answered: HaloITSM]]></title><description><![CDATA[Excalibur Data Systems has partnered with Halo Service Solutions to bring intuitive ITSM/ESM Software to our customers. HaloITSM provides...]]></description><link>https://www.excaliburdata.org/post/common-questions-answered-haloitsm</link><guid isPermaLink="false">60bfb922e64167001577e944</guid><pubDate>Tue, 08 Jun 2021 18:54:53 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_1237b3ff18854b4cb3af09b7aa25e81d~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Chat &#38; Chatbots: The Customer Support Story ]]></title><description><![CDATA[Chat and Chatbots have become a topic of much discussion as organizations endeavor to pivot and continue to provide an outstanding...]]></description><link>https://www.excaliburdata.org/post/chat-chatbots-the-customer-support-story</link><guid isPermaLink="false">608839932ea52b00573dd86c</guid><pubDate>Tue, 27 Apr 2021 16:42:19 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_73ec59eb39a9417cb5c43321c5a174b5~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Success Across Verticals ]]></title><description><![CDATA[Since our founding in 1998, Excalibur has provided a high level of service that has allowed our clients to achieve success through the...]]></description><link>https://www.excaliburdata.org/post/success-across-verticals</link><guid isPermaLink="false">605a162ac4b95a002b50dd08</guid><pubDate>Tue, 23 Mar 2021 16:40:55 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_83221a152ccd41d1aa1156557712c515~mv2.png/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Top 10 KCS Questions ]]></title><description><![CDATA[In 2020, Excalibur Data Systems hosted a 3-part webinar series on KCS (Knowledge-Centered Service). You can learn more about KCS at...]]></description><link>https://www.excaliburdata.org/post/top-10-kcs-questions</link><guid isPermaLink="false">603eac327edcb20015e60d7f</guid><pubDate>Tue, 02 Mar 2021 21:26:09 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_c9c2420fc67f427e98f9c304c365b891~mv2.png/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur Announces Partnership with Halo Service Solutions to Bring Intuitive ITSM Software ]]></title><description><![CDATA[PITTSBURGH, Nov. 17, 2020,/PRNewswire/ -- Excalibur Data Systems, a pioneer of IT Service Management (ITSM) and Enterprise Service...]]></description><link>https://www.excaliburdata.org/post/excalibur-announces-partnership-with-halo-service-solutions-to-bring-intuitive-itsm-software</link><guid isPermaLink="false">5fd27b5b03fce00017be83de</guid><pubDate>Tue, 17 Nov 2020 05:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_a4101e30c3504c03b28eb512a78c7cad~mv2.png/v1/fit/w_300,h_84,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Flying High with Excalibur and Cherwell]]></title><description><![CDATA[Excalibur Data Systems took flight as a partner with Cherwell over a decade ago. The journey has been an exciting one with many twists...]]></description><link>https://www.excaliburdata.org/post/flying-high-with-excalibur-and-cherwell</link><guid isPermaLink="false">5fd2796731d0f7001782e7b6</guid><pubDate>Tue, 13 Oct 2020 18:42:10 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_089a0da868924c85800b0f83fd86638d~mv2.png/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur Data and ScienceLogic Announce Partnership to Bring Outcome-Based Automated IT Operations.]]></title><description><![CDATA[PITTSBURGH, Sept. 10, 2020 /PRNewswire/ -- Excalibur Data Systems, a pioneer of IT Service Management and Enterprise Service Management...]]></description><link>https://www.excaliburdata.org/post/excalibur-data-and-sciencelogic-announce-partnership-to-bring-outcome-based-automated-it-operations</link><guid isPermaLink="false">5fd2786d14b98a0018782487</guid><pubDate>Thu, 10 Sep 2020 04:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_55cfda4602e14acaba23baa99ad0f8cd~mv2.png/v1/fit/w_1000,h_543,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur Data Systems joins HCL Technologies DRYiCE™ Software as a channel partner.]]></title><description><![CDATA[Pittsburgh, PA – August 30, 2020 – Excalibur Data Systems, a pioneer of IT Service Management and Enterprise Service Management...]]></description><link>https://www.excaliburdata.org/post/excalibur-data-systems-joins-hcl-technologies-dryice-software-as-a-channel-partner</link><guid isPermaLink="false">5fd2768cdd730f001723a749</guid><pubDate>Sun, 30 Aug 2020 04:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_34e25fbd5afc4756bb1bc335b33964d4~mv2.jpg/v1/fit/w_1000,h_627,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Resolve Joins Forces with Excalibur Data Systems to Advance IT Service Management Maturity.]]></title><description><![CDATA[CAMPBELL, CALIFORNIA - AUGUST 19, 2020 -- Resolve Systems®, a leader in IT automation and AIOps, is pleased to announce its partnership...]]></description><link>https://www.excaliburdata.org/post/resolve-joins-forces-with-excalibur-data-systems-to-advance-it-service-management-maturity</link><guid isPermaLink="false">5fd274771774b800170fe080</guid><pubDate>Wed, 19 Aug 2020 18:24:50 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_79b4d86a9bf74523a79f8f5fc8b34c62~mv2.jpg/v1/fit/w_1000,h_788,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Syxsense and Excalibur Data Systems Announce Partnership to Bring Endpoint Security to Customers]]></title><description><![CDATA[ALISO VIEJO, Calif.-June 25, 2020-PRLog-- Excalibur Data Systems, a pioneer of IT service management and enterprise service management...]]></description><link>https://www.excaliburdata.org/post/syxsense-and-excalibur-data-systems-announce-partnership-to-bring-endpoint-security-to-customers</link><guid isPermaLink="false">5ef4de6242cd1b00174fca3b</guid><pubDate>Thu, 25 Jun 2020 17:28:49 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_c9268ec68086408b8968b43a001292d6~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur Data Systems and AlertOps Announce Partnership ]]></title><description><![CDATA[Excalibur Data Systems and AlertOps Announce Partnership to Help Customers Accelerate Response During Major Incidents and Automate...]]></description><link>https://www.excaliburdata.org/post/excalibur-data-systems-and-alertops-announce-partnership</link><guid isPermaLink="false">5e94bf3ce19a5c0017b0dcb4</guid><pubDate>Thu, 06 Feb 2020 05:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_098ca66684b849c5966c749d4f239aa5~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur Data Systems and sigmaGO Announce Partnership ]]></title><description><![CDATA[Excalibur Data Systems and sigmaGO Announce Partnership to Bring sigmaGO to Cherwell End-Users and Technicians PITTSBURGH, Jan. 30, 2020...]]></description><link>https://www.excaliburdata.org/post/excalibur-data-systems-and-sigmago-announce-partnership</link><guid isPermaLink="false">5e94c084672fdf0017cd1831</guid><pubDate>Thu, 30 Jan 2020 05:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_c2777bf9453446f481911aabd978baa3~mv2.png/v1/fit/w_200,h_200,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur at Clear 2019]]></title><description><![CDATA[September 30th - October 3rd 2019 Nashville, TN Excalibur Data Systems has been a proud partner of Cherwell for many years, this year at...]]></description><link>https://www.excaliburdata.org/post/excalibur-at-clear-2019</link><guid isPermaLink="false">5defc5628e59d9001751c045</guid><pubDate>Tue, 10 Dec 2019 18:15:25 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_695008547c4245ecb8ecc1a64032797b~mv2_d_1536_2048_s_2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur Data Systems and Cherwell Host First Halifax Event ]]></title><description><![CDATA[August 21, 2019, 10:30 AM to 2:00 PM CUT Steakhouse Halifax, NS, Canada Enterprise Service Transformation: Making Work Flow As digital...]]></description><link>https://www.excaliburdata.org/post/excalibur-data-systems-and-cherwell-host-first-halifax-event</link><guid isPermaLink="false">5daf49d9ff844c001778c0ed</guid><pubDate>Thu, 22 Aug 2019 18:50:17 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_d872a8aa4cc84b4db845a70c933f8024~mv2_d_2048_1536_s_2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item><item><title><![CDATA[Excalibur Data Systems and FixStream Announce Partnership to Deliver AIOps to IT Service Management ]]></title><description><![CDATA[SAN JOSE, Calif. and PITTSBURGH, July 15, 2019 /PRNewswire/ -- FixStream, a pioneer in solutions for Artificial Intelligence for IT...]]></description><link>https://www.excaliburdata.org/post/fixstreampartnership</link><guid isPermaLink="false">5cdc4c9fb0c4340016d36f99</guid><pubDate>Mon, 15 Jul 2019 18:13:06 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b3c84c_64e76e1a2333475db4f6d387b12161b5~mv2_d_4025_2300_s_2.jpeg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>excaliburdata</dc:creator></item></channel></rss>